Booking help & information
Find help with charter and activity bookingsFor booking help, contact your provider
Best of USVI brings together information and booking links for independent Virgin Islands charter and activity providers. We write and maintain the website’s summaries; the providers supply their experiences, live booking details and reservation services, often through FareHarbor.
Your provider is the right contact for questions about a trip, changes, cancellations, refunds or a problem with an experience. Best of USVI is an online guide and referral service. We do not run the trips or manage reservations, and cannot authorise refunds or changes on a provider’s behalf.
Before you book
Open the experience’s listing and choose Booking options. Check the trip description for pickup points, accessibility, passenger requirements and inclusions. If you still need help before paying, use the provider’s published contact details on their official website.
Already booked?
Use the provider’s contact details in your booking confirmation email. Include your booking reference, trip date and the name used for the reservation. Check your spam folder if the confirmation is missing.
Changes, refunds or a complaint
Contact the provider named in your confirmation. They can explain their cancellation and weather policies, investigate what happened and handle the reservation. For a checkout error, use the booking service’s help options or contact the provider.
Our directory is free to use. We earn a commission on qualifying bookings. Provider and booking-platform charges are shown during checkout. Read how our booking service works and our Terms of Use.
Questions about this website?
Use the Website enquiries button below to report a broken link or incorrect information, or for a privacy or legal matter concerning Best of USVI.
For booking changes, refunds or trip questions, please contact your provider. This website enquiry form is not a reservations service. Please do not send card details, passport copies or medical information. See our Privacy Policy.
Send a website enquiry
About Best of USVI
My father, Trevor, and I left South Africa by sailboat when I was 11. Years of sailing eventually brought us to the Virgin Islands. Along the way, we faced tropical storms, piracy and plenty of hard times.
Trevor made his home in the islands and started helping visitors arrange boat trips and activities. Many people knew him through Trevor’s Activities at Mongoose Junction and Best of USVI.
I began helping with this website in 2014. When he became ill with ALS in 2021, I took over managing it to support him. He passed away on Christmas Day in 2023.
I miss my dad. We put many years into this website together, and continuing that work means a lot to me. I keep Best of USVI going to help people discover the islands he loved, and to keep a little of what we shared alive. ♡